24jbet Terms and Conditions

Introduction and Acceptance

24jbet is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") govern the use of the 24jbet website and related services. By registering, logging in, or using our site in any way, you are considered to have fully accepted these Terms.

If you do not agree with any part of these terms and conditions, please refrain from using our platform. 24jbet reserves the right to modify these Terms at any time, and changes will take effect as soon as they are published on the website.

Account Registration and Eligibility

2.1 Registration Eligibility

To open an account with 24jbet, you must meet the following requirements:

• 1 You must be at least 21 years of age and legally permitted to participate in online betting and gaming activities.
• 2 You may only open one account. Multiple accounts under the same person's name are prohibited.
• 3 All information provided during registration must be truthful, accurate, and complete.
• 4 It is your responsibility to keep your account password and login details confidential.
• 5 The account is for personal use only and may not be used to place bets on behalf of any third party.

2.2 Account Verification

24jbet may request necessary documents to verify your identity at any time, which may include a national identity card, passport, or other government-issued identification. If verification is not completed, 24jbet reserves the right to restrict the account or place withdrawals on hold.

2.3 Account Closure and Suspension

If 24jbet determines that a user has violated these terms and conditions, engaged in fraudulent activity, or misused the system, 24jbet reserves the right to close or suspend that account without prior notice.

Deposits, Withdrawals and Payments

24jbet supports the most popular payment methods in Bangladesh so our users can transact easily and quickly.

• 1 Deposit and withdrawal requests must be made from an account under the same owner. Third-party payment accounts are not accepted.
• 2 Account verification must be completed before a withdrawal can be made.
• 3 24jbet is committed to preventing money laundering and reserves the right to investigate suspicious transactions.
• 4 Withdrawal amounts will be sent via a valid payment method and are generally processed within 1 hour.

Bonuses and Promotional Offers

4.1 Welcome Bonus

24jbet offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus and your total balance will be ৳2,200. If you deposit ৳26,000, you will receive the maximum bonus of ৳15,000 and your total balance will be ৳41,000.

4.2 Wagering Requirements

The welcome bonus must meet a 15x wagering requirement before withdrawal. For example, if you receive a ৳1,200 bonus, you must place a total of ৳18,000 (1,200 × 15) in bets before withdrawing.

4.3 General Bonus Rules

• 1 Each bonus offer has its own terms and conditions, which will be communicated at the time the offer is received.
• 2 Bonus abuse, hedging, or using any method for the purpose of bonus hunting may result in the bonus being cancelled and the account being suspended.
• 3 24jbet reserves the right to modify or cancel any bonus offer at any time.
• 4 A user may not use the same bonus offer more than once.

4.4 VIP and Cashback Program

The 24jbet VIP program has five tiers. A weekly cashback benefit is provided at each tier:

Betting and Gaming Rules

5.1 Rules for Placing Bets

Once confirmed, a bet cannot be cancelled or changed. In the case of a bet placed incorrectly due to a technical error, 24jbet reserves the right to make a decision following an investigation.

5.2 Misconduct and Cheating

• 1 Exploiting bugs in gaming software for an advantage and using bots or automated software are strictly prohibited.
• 2 Collusion or attempting to manipulate the system through multiple accounts will result in account closure and forfeiture of all winnings.
• 3 Game results on 24jbet are controlled by a certified random number generator (RNG) that ensures fair play.

5.3 Technical Issues

If a game is left incomplete due to a platform outage, internet disconnection, or any other technical issue, 24jbet reserves the right to refund the bet amount for that session or take relevant action.

Intellectual Property and Copyright

All content on the 24jbet website — logos, trademarks, graphics, text content, software, and databases — is protected under the intellectual property rights of 24jbet or its licensors. Reproducing, distributing, editing, or publishing this content for commercial purposes or without authorisation is strictly prohibited.

The names and logos of third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and others are the property of their respective owners.

Privacy and Data Protection

24jbet is committed to protecting users' personal information. We keep all data secure using SSL encryption technology. Detailed rules on how we collect, use, and protect personal data can be found on our Privacy Policy page.

Users' personal information is not sold to third parties. However, information may be disclosed to meet legal obligations, prevent fraud, or in response to requests from regulatory authorities.

Limitation of Liability

• 1 24jbet is not liable for any indirect, incidental, or consequential damages, including failure to receive expected winnings from games.
• 2 The platform is provided on an "as is" basis, and no guarantee is given of uninterrupted or error-free service.
• 3 24jbet is not responsible for any issues arising from the user's own internet connection, device, or third-party services.
• 4 In any case, 24jbet's maximum liability is limited to the amount deposited by the user in that specific incident.

Responsible Gaming

24jbet is firmly committed to ensuring responsible gaming. Online gaming should be a form of entertainment and should never be a source of financial stress or mental hardship.

9.1 Self-Control Tools

• 1 Users can set daily, weekly, or monthly deposit limits on their account.
• 2 Through the self-exclusion process, users can temporarily or permanently close their account for a specified period.
• 3 If problematic gaming behaviour is identified, our support team actively provides assistance.

For more detailed information on responsible gaming, visit our Responsible Gaming page.

Changes to Terms and Dispute Resolution

10.1 Changes to Terms

24jbet reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on the website. For significant changes, we will notify users by email or through account notifications. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

10.2 Dispute Resolution

If a dispute arises, please first contact us directly via our 24/7 live chat or by email. Our customer support team will work to resolve the issue quickly and fairly. To resolve a dispute, contact us at: [email protected]

10.3 Applicable Law

These terms and conditions are governed in accordance with relevant international online gaming regulations. In the event of any legal dispute, both parties will first attempt to reach a resolution through discussion.

General Provisions

• 1 Entire Agreement: These Terms constitute the entire agreement between the user and 24jbet and supersede any prior oral or written agreements.
• 2 Severability: If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.
• 3 No Waiver: If 24jbet does not exercise its rights in a particular instance, this does not indicate a waiver of those rights in the future.
• 4 Translation: These Terms are drafted in Bengali. In the event of a translation into any other language, the Bengali version shall be considered authoritative.
• 5 Contact: If you have any questions about these Terms, contact us via our 24/7 live chat or at [email protected].